Loved & Recommended by Leaders Worldwide
"His verbal and written communication skills are impeccable"
" Energetic and ethical candidate. Nathaniel is highly dependable and outgoing professional who strives for excellence in all that he does. His verbal and written communication skills are impeccable. He has been a dedicated member of the team and I have the utmost confidence that he would represent any company well and be a tremendous asset to a team.
— General Manager, EVEN Hotel Brooklyn
“He has a unique ability to connect with all team members”
Nathaniel is a motivated and hard-working hospitality professional of whom I had had the pleasure to work with. He has a unique ability to connect with all team members and flex his style based on the audience to ensure his methods are being absorbed to each individual. His training programs are built with the guests' expectations at its core and he has the ability to motivate all team members. He is extremely driven to continuously expand his own knowledge base and in-turn, share that knowledge with others.
— General Manager, Renaissance Hotels & Resorts
“He was 100% committed to the process and outcome”
From the first moment we met during his interview I knew within the first ten minutes he was the talent the organization needed to roll out a fresh, fun and exciting training program. Nathaniel made every day exciting. His energy and attitude had a way of turning the day around. No task was unattainable for Nathaniel. When others found an excuse he always found a solution. I like to call him “Mr. Solve It”. No matter the tenure of the team member Nathaniel found a way to connect with each associate. He found a common ground to earn trust and respect. With those tools at hand he was able to accomplish tasks others said could not be done. I have seen him reignite a spark in middle managers who along the way allowed themselves to put out mediocre work. His patience to have individualized meetings, creating individualized action plans for his target audiences have allowed him very quickly to move the needle in areas that were once not possible.
No task is above him. He strongly believes in taking ownership of everything he gets involved in. He lives by the model of team He is in his glory whether it’s a group training session or a one on one training session. Nathaniel thrives in seeing others succeed. He thrives in knowing his dedication has aided team members with creating lasting moments for their guests.
Nathaniel understands customer service isn’t just external but also internal. He understands a happy employee means an unforgettable guest experience. He was 100% committed to the process and outcome.
— Director of Human Resources, DoubleTree by Hilton
"He consistently exceeded expectations"
Nathaniel grew into a learned business partner while learning how to effectively manage and adapt within, at times, a challenging environment. His personality affords him the ability to build quick rapports and develop relationships with fellow leaders for which he developed strong leadership and interpersonal skills that have been unanimously praised amongst his colleagues.
He uses a process driven thought process to conceptualize the end result, in all displaying his strong leadership abilities, logical thinking abilities, and the ability to work well with teams. He consistently exceeded expectations when completing tasks assigned by the leadership on time and without errors, setting a very high bar.
— Regional Director of Human Resources, Highgate Hotels
"Motivational, unsinkable personality to match his skills"
I saw immediately that Nathaniel has all the attributes of a dream hire for such a position: natural energy, positive attitude, detailed and thorough. What I soon learned that he is quite the visionary: skilled at educating via either a tutorial or classroom style; proficient at creating or enhancing programs and presentations; extremely well versed in understanding and promoting the importance of Forbes Travel Guide 5 Star Luxury Standards and TripAdvisor; and maintains an overall passionate approach to Quality Assurance. Nathaniel always respects the status quo but will challenge it if he can research and propose a more beneficial approach. Best of all, Nathaniel has the motivational, unsinkable personality to match his skills.
— Director of Human Resources, Millennium Hotels & Resorts
“Inspirational Powerhouse Leader”
Nathaniel is an inspirational powerhouse leader who truly understands the importance of combining innovative business practices with creative people practices. His approach-ability and availability is what makes him truly distinctive. I admire his passion and commitment as a leader. Nathaniel is a man with a very keen and aware insight. His ability to stay connected with ones thoughts and feelings is just one of his many strengths. His delivery with leaders and the team to maximize performance is genuine and impactful which is what creates his is magic. I am happy to have worked with him and know that whatever Nathaniel involves himself with will thrive.
— Hotel Manager, Autograph Collection by Marriott
“Ambassador of Passion, Will, and Results. ”
Nathaniel provided the guiding principles of our work in order to deliver owners', employees' and guests' expectations and more. His talent is in the personal connections with executive, leadership, management, and team members. Nathaniel is a committed individual who regardless of time or day has proven to be readily available to pursue whatever challenge at hand. His presentation creation and deliver execution has truly been a remarkable asset to our team. Without a doubt Nathaniel has served as an exemplary ambassador of passion, will, and results.
— F&B Management, The Ritz-Carlton
“Culture Rising in Morale, Engagement, and Efficiency”
An absolute delight to work with. Being the ever present partner with the hotel's Human Resource Department, we were able to accomplish many great things that had direct attributions to our culture rising in morale, engagement, and efficiency. Outside of his up to date knowledge of the workforce Nathaniel's personality leads you to forget that you're actually sitting through a training and walk out with a new wealth of knowledge. Nathaniel Booker is amazing and an asset to any team in and out of the traditional workplace.
- Director of Human Resources, InterContinental Hotels & Resorts
“Building grass root support and and cohesive understanding”
The word that comes to mind is character. A collaborative leader that truly believes that a team is better than an individual, and ideas and words of others matter. Nathaniel has so much to offer yet he has chosen a path of humble servitude. He will always choose to do what is right before what is easy. Nathaniel brings me hope that the future will be a better tomorrow. Building grass root support and and cohesive understanding is where it starts. Nathaniel has always invested in relationships and takes the time to know all stake holders, even the ones he does not agree with. This practical approach makes sure that everyone has a chance to be heard by a truly active listener. We face complex problems and issues in the world. Having leaders like Nathaniel make all of us better by using his compassion and empathy as a compass. He uses his efforts to build not to destroy which is often not the case in our political landscape. I believe that Nathaniel possesses what we need more of in the world: compassion, empathy, diversity, intelligence, and most importantly hard work. Nathaniel is a person that can be better understood by his deeds not words and mixes his IQ with EQ to provide solutions that can effect change.
- Chief Operating Officer, InterContinental Hotels & Resorts
“Make Changes and Make History”
Nathaniel is force to be reckoned with. He leaves no detail unattended and no stone unturned. When he completed the project at our property I watched him reach and EXCEED his goals. He is well respected by his peers and is a mentor to many. I’ve been watching his dreams become reality for his family and community and I couldn’t be more proud to know him. If you are looking to get it done with class and Culture, Nathaniel is truly the person for your team. I believe this is truly the beginning for Nathaniel. He is a walking example of what it looks like to not make excuses, but to make tings happen; make changes and make history! He lives to do just that.
- Hotel Manager, Indigo Hotel & Resorts
